Guide on How to Complete your Police Check

Who is this for? For AEC Temporary Election Workforce.

Why is this required? To facilitate your engagement with the Australian Electoral Commission (AEC), in accordance with the AEC policy, you are required to undergo a police check.

 

It’s FREE to complete the form and should take less than 10 minutes.

How to complete the Police Check Consent form

1. Log in using the link and details Equifax Employment Verification sent to you – both by email and SMS. ?

2. Give your consent to the check being conducted.

3. Complete your personal details including your previous addresses for the past 5 years.

4. Enter your identity documents details and have them verified instantly. You must present 100 points of ID. You may be required to upload a copy of your ID documents if your identity details cannot be instantly verified. ?

5. Click ‘Submit’ at the bottom of the page.

Frequently Asked Questions

Can I give my consent over the phone?


No. Due to legal requirements, all consents must be provided online.




When do I need to complete this police check online consent form?


As soon as you’ve received your login details, please log in and complete your police check online consent form. The AEC cannot approve your role until your check is complete.




How do I log in to the online consent form?


If you have received your login details already, you can log in here to complete your consent form. If you have not received your login details, Equifax Employment Verification will email you a link to the Equifax Employment Verification Candidate Portal alongside with your login details to allow you to complete the consent form. Please email info-eev@equifax.com including “AEC” in the subject line to request your login details again.




Do I need to use a desktop computer or scanner?


No. You can complete your police check consent and ID on your smart mobile phone or tablet. However, you may be required to upload a copy of your ID documents if your identity details cannot be instantly verified. In this case, you will need access to a desktop computer.




What information do I need handy to complete the online consent form?


1) You will first need your login details. Equifax Employment Verification sent these details to you in an email and by SMS. Please email info-eev@equifax.com including “AEC” in the subject line to request your login details again if you haven’t received the email or SMS. 2) You will then need to provide proof of your identity. To confirm your identity, you must provide information from your ID documents. This includes at least one o1 photo ID. Please check the Australian Criminal Intelligence Commission’s National Police Checking Service Fact Sheet for the full list of accepted proof of identity. You will only need a visual and certified copy of these documents if Equifax Employment Verification cannot validate your ID from the details you provide online. You will be told instantly if Equifax Employment Verification needs these copies of ID uploaded. 3) You will also need to provide your previous addresses for the past 5 years.




I’ve already completed a police check in the past. Can I use it?


No. In accordance with the AEC policy, you are required to complete a new police check.




How will I know if I have entered my ID information properly?


You are notified immediately if your documents have been verified electronically or not. If Equifax Employment Verification cannot validate either of your ID documents, then certified copies of the documents are required to be uploaded.




I have changed my name. Do I need to provide more documents?


If all documents provided are under the same name you will not be required to provide more ID. If the documents provided are under two or more different names, further ID documents will need to be provided as evidence of a name change. These documents may include:

  • Change of Name or Marriage Certificate issued by a State or Territory Registry of Birth Deaths and Marriages.
  • Divorce Papers issued by the Family Court.
Change of name documents must be originals or certified true copies and need to be provided in addition to your chosen identity documents. They do not count towards 100 Points of ID. All names you reference must be provided in the online consent form.




Can I use ID from the same institution?


No. Unfortunately, the police will not accept multiple forms of ID issued from the same institution.




How long does it take to complete the consent form?


It should only take you between 5 and 10 minutes once you have your 100 Points of ID handy.




How long does a police check take to be returned?


On average your police check will take around 2 business days to be returned. However, if there are any missing details or if you have lived in a regional and/or multiple regional areas the check may take longer. If there is any missing or improperly uploaded information, Equifax Employment Verification will contact you.




Will I find out what my police check says?


If your record shows no criminal history then Equifax Employment Verification will email you the day they receive this record to inform you. If there is a criminal event reported the AEC will contact you directly to discuss.




What will a police check contain?


A criminal background check will contain any findings of guilt unless it is spent. Each state has different legislation regarding the type of finding and amount of time which defines spent findings. Please refer to the links below for each state:

  • New South Wales
  • Northern Territory
  • Queensland
  • South Australia
  • Tasmania
  • Victoria
  • Western Australia




Will completing a police check cost me anything?


No. Your check is paid for by the AEC.




I have not received any email or SMS from Equifax Employment Verification with my login details?


Please check your email spam folder in case our email was delivered there. If not, please email info-eev@equifax.com including “AEC” in the subject line to request your login details.





 

Privacy and Security

Equifax Employment Verification is a trusted organisation employed by government agencies and businesses to do pre-employment background checks, which include police checks and many other checks across Australia and New Zealand.

Contact Us

If you have more questions, please don’t hesitate to call the Equifax Employment Verification Hotline on 02 9278 7990 and press ‘1’ for the AEC team or email info-eev@equifax.com. Please include “AEC” in the subject line so that one of our AEC team can attend to your enquiry.